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Entry-Level Customer Service Representative Needed – Appcrates, Rawalpindi, Rawalpindi, Punjab

Appcrates company icon
Published 2 days ago

Appcrates is currently hiring for the role of Entry-Level Customer Service Representative located in Rawalpindi. This position is Full-time.

We seek candidates with strong abilities and beginners/seniors experience. Our company values integrity, discipline, and accountability in our team members.

As a company in the (according to the company) sector, Appcrates invites interested applicants to submit their applications.

Job Information

Company:Appcrates
Position:Entry-Level Customer Service Representative
City:Rawalpindi, Punjab
Province:Punjab
Education:Confidential
Job Type:Full-time

Job Description

Appcrates seeks a formal-minded Entry-Level Customer Service Representative to manage inbound and outbound B2B communications, resolve client inquiries, and cultivate strong corporate relationships. In this full-time, in-person role you will coordinate with cross-functional teams to ensure timely resolution, maintain accurate interaction records, support product and order inquiries, and recommend solutions that meet client needs while adhering to service-level standards.

  • Preferred: Bachelor’s degree; 1–2 years B2B CSR experience ideal
  • Required: excellent verbal and written communication, negotiation, time management, customer-focused problem solving
  • Familiarity with MS Office and basic CRM systems

Benefit

  • Professional networking opportunities
  • Work-life balance
  • Professional training
  • Recognition and performance awards
  • Skill development
  • Collaborative work environment
  • Valuable work experience
  • Access to the latest technology
  • Opportunities for promotion
  • Opportunities to contribute to business growth

Requirements

  • Physically and Mentally Healthy
  • Minimum Education of High School Diploma
  • Able to Work in a Team
  • Able to Work Under Pressure
  • No Criminal Record
  • Good Communication Skills
  • Experience in the Related Field (Preferred)
  • Minimum Age of 18 Years
  • Willing to Be Placed in the Designated Work Location

Company Address

Province Punjab
City Rawalpindi
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